Support

How can we help?

Get help with account access, product questions, working sessions, privacy, or legal notices. Please do not send confidential project files through public support; describe the issue at a high level first.

Account access

Use the sign-in page for password resets. If you cannot get back in, email us with your company name and work email.

Working sessions

For product fit, setup, or pricing questions, request a working session and describe the project question at a high level.

Product help

Ask about feasibility reviews, budget carry, bid review, project economics, closeout learning, or where Beacon should fit in your workflow.

Privacy or legal

Use the public legal pages for current terms, privacy, and AI data handling. Send legal questions by email.

Need a person?

Email support@beaconbuild.app or request a working session. If you already have a workspace, sign in first so support can see your account context.

Request working sessionSign in for workspace support